Contact information regarding ¥Coins and our partner's contents
Infobip Customer Support
E-mail: [email protected]
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What are ¥Coins?
¥Coins are a virtual currency that allows you to buy different kind of virtual goods online.
How can I buy ¥Coins?
It's simple and easy. Just follow these steps:
- Register in order to create your account
- Choose one of the available payment options
- Buy ¥Coins and enjoy
Do I need a credit card or a bank account to buy ¥Coins?
No, but you would need a mobile phone with enough credit or a scratch card.
What countries are ¥Coins available in?
¥Coins are only available in Japan.
What you can buy with ¥Coins?
You can use ¥Coins to buy credits, tokens, upgrades – content exclusively provided by our partners. If the product or a company is not on our partner list, you will not be able to use ¥Coins as a payment method.
How secure is this payment method?
It's very safe. In order to buy ¥Coins, you would need a personal account with username and password. After you have purchased ¥Coins, they are stored safely within your account.
How much does one ¥Coin cost?
One ¥Coin is equivalent to one ¥ (Japanese yen)
How long will it take for my ¥Coins to be available?
Your ¥Coins will be available almost instantly after completing the purchase.
How long will my account be available?
The account you created for buying ¥Coins, will be available indefinitely.
How long will ¥Coins be available on my account?
At the moment, you can only buy a specific amount of ¥Coins which will remain on your account for 180 days. This is necessary due to current regulations in Japan.